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What is Slingshot? |
| Slingshot is pay-as-you-go Internet access you can buy at a retail store or on our Web site. Similar to traditional prepaid long-distance calling cards, there are no monthly fees, no contracts, no credit cards and no personal information required. Slingshot lets you buy what you want, use what you need. |

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Where can I buy Slingshot Internet service? |
| Slingshot's free starter CDs and
recharge cards are available nationwide.
Click here
for a list of retail locations. You can also
download a free trial
from our Web site. |

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How do I connect to the Internet using Slingshot? |
| Simply insert the CD in your computer, follow the simple onscreen instructions, type in the access code that's provided with the CD and you're up and running! Slingshot typically installs and gets you on the Internet in about 2 minutes. |

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What does it cost, and how many minutes do I get? |
| The suggested retail price for our
starter CD is $9.95. With the CD, you get an access code worth 840 minutes of
access time via one of our many
local access numbers,
or worth 120 minutes when you connect via Slingshot's nationwide
toll-free access number. |

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Can I use Slingshot anywhere? |
| Using your CD, access code, a modem-equipped computer with a CD-ROM drive and a telephone line, you can use Slingshot anywhere in the United States at any time. |

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Do I get an e-mail account? |
| Yes. Slingshot allows you to set up a personal
e-mail account
accessible with a Web browser from any computer with an Internet connection. |

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How do I get more minutes? |
| You can purchase a Slingshot recharge card from the
retailer
where you first purchased your Slingshot CD. Or you can also purchase more minutes online
with a credit card at www.slingshot.com. |

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What are the minimum system requirements to install Slingshot? |
| For PC users, minimum system requirements are 486/33 processor, Windows® 95 operating system, 8 MB RAM memory, 14.4 Kbps modem, CD-ROM drive and VGA monitor. |

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Will Slingshot conflict with my existing ISP or any other software on my computer? |
| No. Slingshot doesn't take over your computer. It's fully compatible with other ISPs. You control your surfing, your spending and your computer. |

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What if I have questions about Slingshot? |
Our Web site (www.slingshot.com) includes an in-depth question and answer section to address the most common questions about using Slingshot. If you cannot find answers here, you can contact us via the Web site, or call 1-866-506-9600 between 8 a.m. and 8 p.m. EST. |